Contact

We’re here to help. Whether you have questions about our microwave ovens, shipping, returns, or product specifications, our U.S.-based support team is ready to assist you quickly and clearly.

Business Information

BIALK LUMA SYSTEMS LLC

600 Main Street, Murray, KY 42071, United States

Phone: +1 325-710-4029

Email: support@bialkluma.com

Customer Service Hours: Monday – Sunday, 8:00 AM – 8:00 PM (CST)

Business Model: Online Retail – No physical storefront

Additional Support Options

  • Order Inquiries: Include your order number for faster assistance.
  • Product Information: Visit our product pages for detailed specifications and manuals.
  • Returns & Refunds: Review our Return & Refund Policy for instructions.
  • Shipping Questions: Check estimated delivery times and costs in our Shipping Policy.