Welcome to BIALK LUMA SYSTEMS LLC (“we,” “our,” “us”). By accessing or using our website bialkluma.com and purchasing products from our store, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing an order.
1. General
These Terms of Service govern your use of our website and the purchase of products from our online store. By using our site or making a purchase, you agree to these terms. If you do not agree, you must refrain from using our site or making purchases.
2. Online Retail Notice
BIALK LUMA SYSTEMS LLC operates solely as an online retail business. We do not have a physical storefront for direct customer sales. All orders are processed and fulfilled through our website.
3. Account and Security
To place an order, you may need to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account. If you suspect unauthorized use, contact us immediately at support@bialkluma.com.
4. Product Information
We strive to provide accurate descriptions, images, and specifications for all products. However, slight variations may occur due to manufacturer changes or display differences. We reserve the right to modify product information, pricing, and availability at any time without prior notice.
5. Ordering and Payment
All purchases must be made through our official website. We currently accept PayPal only. Payment must be received and verified before order processing begins. Prices displayed on our website are in U.S. Dollars (USD) and do not include taxes unless explicitly stated.
6. Shipping and Delivery
We ship within the United States only. Estimated delivery times, processing times, and shipping methods are outlined in our Shipping Policy. Customers are responsible for providing accurate shipping information. We are not liable for delays caused by incorrect addresses, weather, or carrier issues.
7. Returns and Refunds
Our Returns and Refunds Policy explains eligibility, procedures, and refund processing timelines. By placing an order, you agree to comply with those policies.
8. Prohibited Activities
When using our website, you agree not to:
- Use the website for illegal purposes or in violation of applicable laws.
- Attempt to interfere with or compromise website security.
- Copy, reproduce, or distribute content without our explicit permission.
- Submit fraudulent orders or false information.
9. Limitation of Liability
To the maximum extent permitted by law, BIALK LUMA SYSTEMS LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products purchased through our store. Our total liability for any claims shall not exceed the purchase price of the product involved.
10. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of BIALK LUMA SYSTEMS LLC or its licensors and is protected by U.S. and international copyright laws. Unauthorized use is strictly prohibited.
11. Governing Law
These Terms of Service are governed by the laws of the State of Kentucky, United States, without regard to conflict of law principles. Any disputes arising from these terms or your use of our site shall be resolved in the state or federal courts located in Kentucky.
12. Policy Updates
We may update these Terms of Service at any time to reflect changes in our operations, legal requirements, or business practices. Updated terms will be posted on this page with the “Last Updated” date indicated.
13. Contact Us
If you have any questions regarding these Terms of Service, please contact our support team:
BIALK LUMA SYSTEMS LLC
600 Main Street, Murray, KY 42071
Phone: +1 325-710-4029
Email: support@bialkluma.com
Website: https://bialkluma.com
Last Updated: November 2025